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Terms and Conditions

Do you have any questions, need assistance, or wish to learn more about our products and services? You are always welcome to contact us.

Terms and Conditions for Idunparts.com

  1. General Information

    Idunparts.com
    Cikorievej 86K
    5220 Odense SØ
    Tel.: 88448895
    Email: info@idunparts.com
    CVR: 44407388

  2. Usage

    These Terms and Conditions apply to the purchase of goods from Idunparts.com. By making a purchase, you accept these terms. We recommend that you read them thoroughly.

  3. Prices

    All prices are stated in Danish Krone (DKK) including VAT, unless otherwise indicated. We reserve the right to correct any typographical errors, change prices, and account for out-of-stock items.

  4. Ordering

    Your order is binding once you have received an order confirmation from us via email. We recommend that you keep the order confirmation for future reference. If you notice any errors in your order, please contact us as soon as possible.

  5. Payment

    We accept the following payment methods:

    • Dankort/VISA
    • Mastercard
    • MobilePay

    The amount is only charged once the item is dispatched. All transactions occur via a secure encrypted connection.

  6. Delivery

    We offer delivery throughout Denmark:

    • Delivery Time: 1-3 business days, unless otherwise stated.
    • Delivery Costs: Displayed at checkout and depend on the chosen delivery method.

    In the event of delayed delivery, we will inform you as soon as possible.

  7. Right of Withdrawal

    You have a 14-day right of withdrawal from the day you receive the item. If you wish to exercise your right of withdrawal, you must contact us and return the item in the same condition and packaging as received. The return shipping cost is borne by the customer.

    The item must be sent to:
    Idunparts.com
    Cikorievej 86K
    5220 Odense SØ

    We will refund the purchase amount no later than 14 days after we have received the returned item.

  8. Complaints

    If there are defects or shortcomings with the item, you as a customer have a 24-month right of complaint in accordance with the Danish Sale of Goods Act. The complaint must be made within a reasonable time after you have discovered the defect.

    Contact us at:
    Tel.: 88448895
    Email: info@idunparts.com

    If the complaint is justified, we will cover the reasonable shipping costs.

  9. Limitation of Liability

    Idunparts.com cannot be held liable for indirect losses, including loss of earnings, unless otherwise provided by Danish law.

  10. Privacy Policy

    We process your personal data in accordance with GDPR. Read more in our Privacy Policy.

  11. Right to Complain

    If you wish to complain about your purchase, you can contact us via email or phone. If we cannot find a solution, you can file a complaint to:

    Center for Complaints
    Nævnenes Hus
    Toldboden 2
    8800 Viborg

  12. Governing Law and Jurisdiction

    Purchases from Idunparts.com are governed by Danish law. Any disputes will be resolved by Danish courts.

Contact details
  • Idunparts.com
  • Cikorievej 28
  • 5220, Odense SØ
  • Tel. 88448895
  • Mail: info@idunparts.com
  • CVR: 44407388
Opening Hours
Mon - Fri:
8am-3pm
Saturday:
Closed
Sunday:
Closed
Holidays:
Closed

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